Activate Your Warranty

At Ritani, we stand behind the quality of our jewelry. We spend hours, sometimes even days crafting our pieces. We offer a free lifetime warranty on all Ritani engagement rings and wedding bands in the unlikely event of a manufacturing defect. Under this warranty, we will repair or replace your engagement ring or wedding band at no cost to you.

This warranty does not apply to designer collections carried by Ritani, only rings under the Ritani label.

You have 45 days from the time of purchase to activate your warranty.

Please fill out the information below to activate your warranty.

Warranty Activation Form





 

Our warranty includes the following services:

Free Center or Side Stone Tightening

Sometimes, the prongs holding your diamond can become loose due to the wear and tear of everyday activities. This is not a reflection of poor craftsmanship - a ring worn regularly is more likely to become damaged. It’s important to keep your center and/or side stones tight so that they don’t fall out.

Complimentary Ring Cleaning

We offer complimentary ring cleanings for life with your engagement ring purchase. We recommend getting your ring cleaned at least twice a year to maintain its sparkle. Contact us at 1-888-9RITANI to get started. Please note that there is a one way $35 shipping fee for ring cleaning.

Precious Metal Preservation

Precious metals require some maintenance over time to preserve their quality. Rhodium plating is a useful way to keep your precious metals protected. We recommend rhodium plating your jewelry every 3-5 years to keep it from becoming scratched or tarnished. Ritani offers complimentary rhodium plating once a year - all you have to do is pay for shipping. Contact a Ritani Customer Service Representative to arrange for your ring to be plated.

Your warranty is void if:

  • Ritani determines that the product has been worked on or repaired by  any party other than Ritani, or if the product forwarded to Ritani is not manufactured by Ritani

  • You have not registered your warranty on Ritani.com

  • You are missing proof and date of purchase

  • You are missing a valid warranty return authorization number

What’s the difference between a warranty and insurance?

An insurance plan and a warranty are not the same thing. Learn the differences between a jewelry warranty and insurance plan so you can properly protect your jewelry. Learn More

Why You Need Jewelry Insurance

It’s important to protect your expensive and sentimental pieces in case of loss or theft. Learn More