Meeting with a Diamond Pro presents the perfect opportunity to ensure that the loose diamond or engagement ring you've ordered aligns precisely with your expectations, including trying on the engagement ring for a comfortable fit.

• Please be aware that in-person previews are only available for orders totaling $1,500 and above.
• Our Diamond Pros conduct in-person previews at our shared office space locations from Monday to Friday between 9 a.m. and 5 p.m. If these days and times do not fit your schedule, exceptions can be arranged, depending on the location and the Diamond Pro's availability. 
• Once you place an order for a preview, a Diamond Pro will get in touch with you within 48 hours after your item has shipped to them. When the Diamond Pro receives your item, they will contact you to schedule a preview for a date and time that are mutually agreeable. Please note that due to high order volumes, Diamond Pros may not be available for same-day previews.
• With this complimentary service, you may preview one loose diamond or one engagement ring at a time.
• If you find yourself between two or more similar diamonds, our virtual gemologist is on hand to assist you in making a final decision on which stone to preview before meeting with a Diamond Pro.
• Ritani offers a 30-day return period on all orders. For preview orders, the return window begins on the day the order is delivered to the Diamond Pro.
• All previews must be conducted within one week from the date the Diamond Pro receives the order. If not completed within this timeframe, the items will be returned.
• Ritani allows up to two previews per year. Please note, if a third preview order is placed, it will be considered a final sale and cannot be returned.

After you have placed your tentative order and proceeded to check-out, you will see three delivery options: "Ship to Me," "Ship to Store," or "Free Preview with a Diamond Pro." When opting for the "Free Preview with a Diamond Pro" choice, you'll find a link located below that reads, "Change Location." Clicking this link will prompt you to enter your zip code. Upon entering your zip code, a list of nearby shared office space locations will appear on your screen. After selecting a location, the next step is to click on "continue to payment." Although you'll be prompted to include your payment details, no charges will occur; instead, a temporary hold will be placed on your payment method, similar to a hotel reservation.

Following your in-person order preview, if you love it and choose to keep it, the payment will be processed. On the other hand, if your order falls short of your expectations, we will release the hold on your payment method, and you will not incur any charges. With this preview, there is no obligation to buy and no additional fees.