Ritani Customer Reviews

Always super helpful! The diamond I purchased was unavailable, and customer service was quick to contact me, offer several alternatives, and not charge me for the increase in price! That is fabulous customer service! I have bought many stones, and will continue to. My son’s fiancé’s engagement ring stone was purchased from Ritani and is exceptional! Thank you Ritani! I continue to recommend you to everyone I know.

Lab diamond is beautiful. The setting needed repair. Definitely should not have passed QC.

Have purchased 4 loose lab diamonds and have been very happy with all my purchases. Great website for viewing the lose stones and choice of cuts and sizes.

Reasonably priced, ended up returning my ring because it didn't match my set but it was a nice looking ring

Excellent product, great pricing, easy design process, and quick delivery. Couldn’t ask for anything more.

Everything went smooth, as did the free re-sizing we had to use

I have had 2 great experiences with Ritani and am looking forward to my third! I wonder if my husband is...lol! I appreciate Diana and her professionalism, she is fantastic!

I was nervous about ordering a lab diamond rather than natural diamond let alone purchasing sight unseen and online. I priced similar LGD’s with the same specs at local jewelers and their prices were 50% higher!!! I lost my engagement ring diamond and this purchase was to upgrade and replace original stone. I spoke to a Ritani gemologist who selected a diamond she said I’d love. And I do - she picked a gorgeous stone. However, my order was delayed by two weeks. I called twice and the representative reassured me my order was delayed due to travel restrictions with cargo coming into USA and on its way. A copy of the IGI paperwork was sent with my receipt. The order was insured and delivery had to be signed for which I appreciated. When I took the stone to jeweler he was really impressed and said it had a beautiful cut, measurements, and polish. I am very pleased and would recommend to anyone who is a bit hesitant. I would just order far enough in advance if you need a ring or stone by a certain date. Happy Camper!

Very easy to build an engagement ring with the stone of my choice. During my process, the first stone I selected sold before Ritani was able to obtain it. The new stone I selected was surperior in every measure, and they not only matched the price but beat it due to some rounding down! I am thrilled it unfolded this way and the final product is spectacular! Plus, they threw in a free pair of diamond stud white gold earrings. Nice!

A little confusing a bit frustrating but in the end, it was really worth it and the people came through for me and I love my product

I wanted to replace a lost wedding ring - just to find it had been discontinued. After looking online for awhile, I decided to call Ritani. Laura helped identify the collection, and I ordered a replacement. Quick and easy!

I had a customized piece made and they were excellent through the entire process. It couldn't have gone any better.

Awesome product, made to order and the customer service is top tier. Highly recommend.

Gorgeous diamond post earrings for a great price!

Great experience on my engagement ring from beginning to end! The ring is beautiful, and the resize was quick and efficient.

Excellent service, product and fast shipping.

Customer service with Ritani has been fantastic. Annia in sales was very helpful and responsive. She answered all of my questions and helped me in finding exactly what I was looking for. The diamond is beautiful and I am so happy with it. Once I received the diamond I brought it to my local jeweler and had a ring made into a right hand with my children’s birthstones on the side. It’s just what I was wanting.

My consultant Danica was excellent and I felt I received quality products at a good price.

Gemologist support was great. Diamond arrived in a timely manner and is beautiful.

Customer support was very helpful in answering my questions and helping me get the right item!

Always super helpful! The diamond I purchased was unavailable, and customer service was quick to contact me, offer several alternatives, and not charge me for the increase in price! That is fabulous customer service! I have bought many stones, and will continue to. My son’s fiancé’s engagement ring stone was purchased from Ritani and is exceptional! Thank you Ritani! I continue to recommend you to everyone I know.

Lab diamond is beautiful. The setting needed repair. Definitely should not have passed QC.

Have purchased 4 loose lab diamonds and have been very happy with all my purchases. Great website for viewing the lose stones and choice of cuts and sizes.

Reasonably priced, ended up returning my ring because it didn't match my set but it was a nice looking ring

Excellent product, great pricing, easy design process, and quick delivery. Couldn’t ask for anything more.

Everything went smooth, as did the free re-sizing we had to use

I have had 2 great experiences with Ritani and am looking forward to my third! I wonder if my husband is...lol! I appreciate Diana and her professionalism, she is fantastic!

I was nervous about ordering a lab diamond rather than natural diamond let alone purchasing sight unseen and online. I priced similar LGD’s with the same specs at local jewelers and their prices were 50% higher!!! I lost my engagement ring diamond and this purchase was to upgrade and replace original stone. I spoke to a Ritani gemologist who selected a diamond she said I’d love. And I do - she picked a gorgeous stone. However, my order was delayed by two weeks. I called twice and the representative reassured me my order was delayed due to travel restrictions with cargo coming into USA and on its way. A copy of the IGI paperwork was sent with my receipt. The order was insured and delivery had to be signed for which I appreciated. When I took the stone to jeweler he was really impressed and said it had a beautiful cut, measurements, and polish. I am very pleased and would recommend to anyone who is a bit hesitant. I would just order far enough in advance if you need a ring or stone by a certain date. Happy Camper!

Very easy to build an engagement ring with the stone of my choice. During my process, the first stone I selected sold before Ritani was able to obtain it. The new stone I selected was surperior in every measure, and they not only matched the price but beat it due to some rounding down! I am thrilled it unfolded this way and the final product is spectacular! Plus, they threw in a free pair of diamond stud white gold earrings. Nice!

A little confusing a bit frustrating but in the end, it was really worth it and the people came through for me and I love my product

I wanted to replace a lost wedding ring - just to find it had been discontinued. After looking online for awhile, I decided to call Ritani. Laura helped identify the collection, and I ordered a replacement. Quick and easy!

I had a customized piece made and they were excellent through the entire process. It couldn't have gone any better.

Awesome product, made to order and the customer service is top tier. Highly recommend.

Gorgeous diamond post earrings for a great price!

Great experience on my engagement ring from beginning to end! The ring is beautiful, and the resize was quick and efficient.

Excellent service, product and fast shipping.

Customer service with Ritani has been fantastic. Annia in sales was very helpful and responsive. She answered all of my questions and helped me in finding exactly what I was looking for. The diamond is beautiful and I am so happy with it. Once I received the diamond I brought it to my local jeweler and had a ring made into a right hand with my children’s birthstones on the side. It’s just what I was wanting.

My consultant Danica was excellent and I felt I received quality products at a good price.

Gemologist support was great. Diamond arrived in a timely manner and is beautiful.

Customer support was very helpful in answering my questions and helping me get the right item!

Always super helpful! The diamond I purchased was unavailable, and customer service was quick to contact me, offer several alternatives, and not charge me for the increase in price! That is fabulous customer service! I have bought many stones, and will continue to. My son’s fiancé’s engagement ring stone was purchased from Ritani and is exceptional! Thank you Ritani! I continue to recommend you to everyone I know.

Lab diamond is beautiful. The setting needed repair. Definitely should not have passed QC.

Have purchased 4 loose lab diamonds and have been very happy with all my purchases. Great website for viewing the lose stones and choice of cuts and sizes.

Reasonably priced, ended up returning my ring because it didn't match my set but it was a nice looking ring

Excellent product, great pricing, easy design process, and quick delivery. Couldn’t ask for anything more.

Everything went smooth, as did the free re-sizing we had to use

I have had 2 great experiences with Ritani and am looking forward to my third! I wonder if my husband is...lol! I appreciate Diana and her professionalism, she is fantastic!

I was nervous about ordering a lab diamond rather than natural diamond let alone purchasing sight unseen and online. I priced similar LGD’s with the same specs at local jewelers and their prices were 50% higher!!! I lost my engagement ring diamond and this purchase was to upgrade and replace original stone. I spoke to a Ritani gemologist who selected a diamond she said I’d love. And I do - she picked a gorgeous stone. However, my order was delayed by two weeks. I called twice and the representative reassured me my order was delayed due to travel restrictions with cargo coming into USA and on its way. A copy of the IGI paperwork was sent with my receipt. The order was insured and delivery had to be signed for which I appreciated. When I took the stone to jeweler he was really impressed and said it had a beautiful cut, measurements, and polish. I am very pleased and would recommend to anyone who is a bit hesitant. I would just order far enough in advance if you need a ring or stone by a certain date. Happy Camper!

Very easy to build an engagement ring with the stone of my choice. During my process, the first stone I selected sold before Ritani was able to obtain it. The new stone I selected was surperior in every measure, and they not only matched the price but beat it due to some rounding down! I am thrilled it unfolded this way and the final product is spectacular! Plus, they threw in a free pair of diamond stud white gold earrings. Nice!

A little confusing a bit frustrating but in the end, it was really worth it and the people came through for me and I love my product

I wanted to replace a lost wedding ring - just to find it had been discontinued. After looking online for awhile, I decided to call Ritani. Laura helped identify the collection, and I ordered a replacement. Quick and easy!

I had a customized piece made and they were excellent through the entire process. It couldn't have gone any better.

Awesome product, made to order and the customer service is top tier. Highly recommend.

Gorgeous diamond post earrings for a great price!

Great experience on my engagement ring from beginning to end! The ring is beautiful, and the resize was quick and efficient.

Excellent service, product and fast shipping.

Customer service with Ritani has been fantastic. Annia in sales was very helpful and responsive. She answered all of my questions and helped me in finding exactly what I was looking for. The diamond is beautiful and I am so happy with it. Once I received the diamond I brought it to my local jeweler and had a ring made into a right hand with my children’s birthstones on the side. It’s just what I was wanting.

My consultant Danica was excellent and I felt I received quality products at a good price.

Gemologist support was great. Diamond arrived in a timely manner and is beautiful.

Customer support was very helpful in answering my questions and helping me get the right item!